Contact Us
Orders, sizing, returns, custom work, or the ambassador program — send a note and a person reads it.
Send us a message
Pick what it’s about, add your order number if you have one, and tell us what’s going on.
Become an ambassador
Share the designs with your audience and earn 20% on every sale you refer. You get your own tracking link and a dashboard to watch it.
Apply to joinBefore you write
The seven things people ask us most.
Where do you ship from, and how long does it take?
Every order ships from the USA, and shipping is free. Most orders ship within a few business days; your delivery estimate is shown at checkout once you enter your address.
What is your return policy?
You have 30 days from delivery to request a return. The item needs to be unworn and unused, with its tags, in its original packaging, and you’ll need your receipt or proof of purchase. Email us first — items sent back without a requested return can’t be accepted. Sale items, gift cards, and custom or personalised pieces aren’t returnable. Full details are in our refund policy.
Something arrived damaged or wrong. What now?
Email us as soon as you notice, with your order number and a photo. We’ll sort out a replacement or a refund.
How do the hoodies fit?
Our pullover hoodie and premium sweatshirt both run small — size up one. Garment-dyed Comfort Colors pieces run relaxed and true to size. Flat measurements for every garment are on the size guide.
Can I request a custom design?
Yes. Send us the idea — a sign, a phase, a phrase, artwork for a group or event — along with any reference images, the garment you have in mind, and roughly how many you need. We’ll come back with what’s possible and what it costs. One thing to know up front: custom and personalised pieces can’t be returned, so we’ll confirm the artwork with you before anything is printed.
How does the ambassador program work?
You earn 20% on every sale you refer. You get a personal tracking link and a dashboard to follow your earnings. Apply here to get set up.
How do I track my order?
You’ll get an email with a tracking link when your order ships. If it hasn’t arrived, check your spam folder — then send us your order number and we’ll look it up.
If something’s wrong, tell us
Damaged, defective, or not what you ordered — email us with your order number and we’ll make it right. For anything else, you have 30 days from delivery to return an unworn item with its tags and original packaging. The details are all in our refund policy.